Privacy Policy

1. Introduction

Qlairos Labs LLC ("we," "us," or "our") operates software applications and digital products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, websites, and applications.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Name and contact information (email address, phone number, mailing address)
• Account credentials (username, password)
• Payment information (processed securely through our payment processor)
• Business information (company name, tax ID)
• Communications with us (support requests, feedback)

2.2 Automatically Collected Information

When you access our services, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Log data (access times, error logs)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Sending administrative information, updates, and security alerts
• Responding to comments, questions, and customer service requests
• Monitoring and analyzing usage patterns and trends
• Detecting, preventing, and addressing technical issues and fraud
• Complying with legal obligations

4. Payment Information

We use third-party payment processors to process payments. We do not store your complete credit card information on our servers. Payment information is transmitted directly to our payment processors using industry-standard encryption.

Our payment processors adhere to the standards set by PCI-DSS (Payment Card Industry Data Security Standard). For more information about how Stripe handles your data, please visit Stripe's Privacy Policy.

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, hosting, analytics, customer support)
• Legal Requirements: When required by law, subpoena, or other legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS
• Encryption of sensitive data at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us at contact@qlairoslabs.com.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure that appropriate safeguards are in place for such transfers in accordance with applicable laws.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: